Privacy Policy

Last Updated: August 12, 2026

CabinGlow operates https://cabinglow.us and provides the related online store, products, customer service, content, and features collectively referred to as the “Services.”

CabinGlow is powered by Shopify, which provides the ecommerce platform used to operate the Services.

This Privacy Policy explains how CabinGlow collects, uses, discloses, and protects personal information when you visit the website, place an order, create an account, contact us, or otherwise interact with the Services.

This Privacy Policy is a notice about our privacy practices and does not require you to waive any privacy right provided by applicable law.

1. Scope of This Policy

This Privacy Policy applies to personal information processed by CabinGlow through:

• The CabinGlow website
• Checkout and account functions
• Orders, payments, returns, and refunds
• Customer-service communications
• Marketing communications
• Cookies and similar technologies
• Connected ecommerce, advertising, analytics, and fulfillment services

This policy does not control the independent privacy practices of third parties operating their own websites, platforms, or services.

If another CabinGlow policy conflicts with this Privacy Policy regarding the collection, use, or disclosure of personal information, this Privacy Policy will control for that privacy-related issue.

2. What Personal Information Means

“Personal information” means information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to an individual or household.

Personal information does not include information that has been lawfully made public, aggregated, or de-identified so that it cannot reasonably be linked to an individual, where applicable law excludes that information.

3. Personal Information We Collect

The information we collect depends on how you interact with CabinGlow.

Contact Information

We may collect:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Other contact information you provide

Order and Transaction Information

We may collect:

• Products viewed or purchased
• Shopping-cart contents
• Order number
• Transaction date
• Purchase amount
• Discounts
• Shipping selection
• Order status
• Return, cancellation, exchange, and refund information
• Customer-service history
• Product-review information

Payment Information

Payments are processed through Shopify and applicable third-party payment providers.

Payment-related information may include:

• Payment method
• Billing address
• Payment authorization status
• Transaction identifiers
• Limited payment-card details, such as card type or last digits
• Fraud-screening results

CabinGlow does not necessarily receive or store complete payment-card numbers, security codes, or complete bank-account credentials.

Account Information

If customer accounts are available, we may collect:

• Account name
• Email address
• Login credentials or authentication information
• Saved addresses
• Order history
• Preferences and settings

Passwords may be managed through Shopify or another authentication provider and are not necessarily accessible to CabinGlow in readable form.

Customer Communications

When you contact us, we may collect:

• Emails and messages
• Telephone inquiry information
• Complaint details
• Product questions
• Photographs or videos
• Vehicle compatibility information
• Information submitted with a return or warranty-related request

Do not send complete payment-card numbers, passwords, bank credentials, Social Security numbers, or unnecessary government identification documents by email.

Device and Network Information

We and the providers supporting our website may collect:

• IP address
• Browser type
• Device type
• Operating system
• Network information
• Language
• Time zone
• Cookie and advertising identifiers
• Approximate location derived from an IP address
• Referring website or source

Website-Usage Information

We may collect information about:

• Pages visited
• Products viewed
• Search terms
• Links and buttons selected
• Cart activity
• Checkout activity
• Date and time of visits
• Session duration
• Website errors
• Interactions with advertisements or communications

Marketing and Preference Information

We may collect:

• Email subscription status
• Marketing preferences
• Cookie choices
• Advertising opt-outs
• Responses to promotions
• Information concerning interactions with marketing messages

Inferences

Where permitted by law, we or our providers may derive limited inferences from purchases or website activity, such as likely product interests or advertising preferences.

We do not use sensitive personal information to infer characteristics about customers except with legally required notice and consent.

4. Sources of Personal Information

We may obtain personal information:

Directly from You

For example, when you:

• Place an order
• Create an account
• Subscribe to marketing
• Contact customer service
• Submit a review
• Request a return or refund
• Exercise a privacy right

Automatically

Information may be collected through:

• Cookies
• Pixels
• Tags
• Software development tools
• Log files
• Local storage
• Analytics technology
• Similar tracking tools

From Shopify and Service Providers

We may receive information from providers that assist with:

• Ecommerce hosting
• Payment processing
• Fraud prevention
• Order fulfillment
• Shipping and tracking
• Customer support
• Analytics
• Advertising
• Email delivery

From Business and Advertising Partners

Where permitted, we may receive information from advertising networks, analytics providers, social-media platforms, referral partners, or other business partners.

From Public or Legally Available Sources

We may receive information from public records, sanctions-screening sources, fraud-prevention databases, or other sources when reasonably necessary and legally permitted.

5. How We Use Personal Information

We may use personal information for the following purposes.

Providing the Services

We use information to:

• Operate the website
• Display products
• Maintain shopping carts
• Process transactions
• Accept and fulfill orders
• Arrange shipping
• Provide tracking
• Process returns and refunds
• Manage accounts
• Respond to inquiries
• Provide customer support

Product Compatibility and Support

We may use vehicle or RV information supplied by customers to help answer compatibility, fitment, installation, or product-selection questions.

Any assistance is based on the information supplied and does not replace the customer’s responsibility to confirm compatibility and obtain professional advice where appropriate.

Communications

We may use information to send:

• Order confirmations
• Shipping updates
• Delivery notifications
• Return or refund communications
• Account messages
• Security notices
• Policy updates
• Responses to customer inquiries

Marketing and Advertising

Where permitted by law, we may use personal information to:

• Send promotional emails
• Recommend products
• Measure marketing performance
• Understand customer interests
• Display advertisements
• Create or measure advertising audiences
• Personalize website or advertising content

You may unsubscribe from promotional emails through the unsubscribe link in the message. Opting out of promotional messages does not prevent transactional communications concerning orders, accounts, security, or customer service.

Analytics and Improvement

We may use information to:

• Understand website performance
• Diagnose errors
• Improve navigation and checkout
• Analyze product demand
• Measure campaign effectiveness
• Develop and improve services
• Prevent abandoned or failed transactions

Security and Fraud Prevention

We may use information to:

• Authenticate users
• Protect accounts
• Detect suspicious transactions
• Prevent fraud and chargeback abuse
• Investigate misuse
• Maintain website security
• Protect CabinGlow, customers, and third parties

Legal and Compliance Purposes

We may use information to:

• Comply with applicable laws
• Respond to valid legal process
• Maintain tax and accounting records
• Enforce store policies
• Resolve disputes
• Establish, exercise, or defend legal claims
• Investigate possible violations
• Support product recalls or safety notices

6. Legal Bases for Processing

Where a law requires us to identify a legal basis, we process personal information as appropriate based on:

• Performance of a contract, including processing and delivering orders
• Steps requested before entering a contract
• Compliance with legal obligations
• Legitimate interests, such as operating, securing, and improving CabinGlow
• Consent, including for certain cookies or marketing activities
• Establishment, exercise, or defense of legal claims
• Protection of vital interests where applicable

Where processing relies on consent, you may withdraw that consent, subject to applicable law. Withdrawal does not affect processing that was lawful before withdrawal.

7. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

Shopify

Shopify hosts and supports the CabinGlow ecommerce Services. Information submitted through CabinGlow is transmitted to and processed by Shopify to provide and improve ecommerce and related services.

Shopify may process certain information as a service provider to CabinGlow and may process other information for its own purposes as described in Shopify’s applicable privacy notices.

Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers

Shopify Privacy Portal:
https://privacy.shopify.com/

Payment Providers

Payment processors, card networks, banks, and fraud-prevention providers may process information necessary to authorize, complete, secure, refund, or dispute transactions.

Fulfillment and Shipping Providers

We may disclose relevant information to:

• Product suppliers
• Warehouses
• Fulfillment providers
• Shipping carriers
• Customs agents
• Tracking providers

These recipients receive information reasonably necessary to prepare, ship, deliver, track, return, or investigate an order.

Technology and Operational Providers

We may use providers supporting:

• Website operation
• Cloud storage
• Customer service
• Email delivery
• Security
• Fraud detection
• Analytics
• Database management
• Technical support

Advertising and Marketing Partners

We may disclose identifiers, device information, commercial information, website activity, or related inferences to advertising, analytics, social-media, and marketing partners.

Depending on the technology and applicable state law, some disclosures may be considered a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged.

You may exercise applicable opt-out rights as described in the Your Privacy Choices section below.

Professional Advisers

We may disclose information to lawyers, accountants, insurers, auditors, consultants, and other professional advisers where reasonably necessary.

Legal Authorities

We may disclose information when reasonably necessary to:

• Comply with a law, regulation, subpoena, warrant, court order, or valid government request
• Protect legal rights
• Investigate fraud or security incidents
• Protect a person’s safety
• Establish, exercise, or defend legal claims

Business Transactions

Information may be disclosed in connection with a proposed or completed merger, acquisition, financing, reorganization, sale of assets, insolvency, or similar business transaction.

Where required, appropriate notice and protections will be provided.

At Your Direction

We may disclose information when you direct us to do so, request integration with a third-party service, or provide legally valid consent.

8. Categories Disclosed for Business Purposes

Depending on your interaction with CabinGlow, the categories disclosed for business or operational purposes may include:

• Identifiers and contact information
• Customer-record information
• Commercial and transaction information
• Payment and fraud-prevention information
• Internet or electronic-network activity
• Approximate geolocation
• Customer-service communications
• Product preferences and inferences
• Account and authentication information

These categories may be disclosed to Shopify, payment providers, fulfillment partners, shipping carriers, technology providers, professional advisers, and other recipients described in this policy.

CabinGlow does not knowingly disclose personal information for purposes prohibited by applicable law.

9. Sale, Sharing, and Targeted Advertising

CabinGlow does not sell customer lists for money.

However, certain disclosures of identifiers, commercial information, and online activity to advertising or analytics partners may be legally defined as a “sale” or “sharing,” or as targeted advertising, under some U.S. state privacy laws.

Where applicable, you may opt out by:

• Using the privacy or cookie-preference control available on the website
• Enabling Global Privacy Control
• Emailing vausosmjaoaam@gmail.com with the subject “Privacy Choices Request”
• Calling +1 (936) 260-5549

Additional information appears in our Your Privacy Choices page.

10. Cookies and Similar Technologies

CabinGlow, Shopify, and other providers may use cookies, pixels, tags, local storage, and similar technologies.

These tools may be used to:

• Maintain shopping carts
• Enable checkout
• Remember preferences
• Support login
• Prevent fraud
• Measure traffic
• Diagnose errors
• Understand website usage
• Measure advertising
• Personalize content or advertisements

Cookie categories may include:

Necessary Cookies

These support essential functions such as security, checkout, shopping carts, network management, and privacy preferences.

Functional Cookies

These remember settings or provide optional website features.

Analytics Cookies

These help measure website use, performance, and customer interactions.

Advertising Cookies

These may be used to measure advertising, build audiences, or provide interest-based advertising.

Where required, non-essential cookies will be used only after obtaining legally valid consent.

You may manage available cookie choices through the website’s privacy control or through your browser. Blocking cookies may affect website functionality.

11. Global Privacy Control and Do Not Track

Where legally required and technically received, CabinGlow treats a recognized Global Privacy Control signal as a request to opt out of activities considered sale, sharing, or targeted advertising.

The signal normally applies to the browser and device transmitting it. If it can reasonably be associated with an authenticated account, it may be applied more broadly where required.

Other browser “Do Not Track” signals may not have a standardized legal or technical meaning and may not be recognized unless applicable law requires otherwise.

12. Shopify Network Intelligence and Enhanced Services

CabinGlow may use Shopify features that allow Shopify to process information about customer interactions with CabinGlow, other Shopify merchants, and Shopify services to provide analytics, personalization, advertising, fraud prevention, or service improvements.

In some circumstances, Shopify may act as an independent controller or business for this processing. Shopify’s handling of information for its own purposes is governed by Shopify’s privacy policies.

CabinGlow’s use of Shopify enhanced services may change depending on store settings and enabled features.

13. Marketing Communications

You may unsubscribe from CabinGlow promotional emails by selecting the unsubscribe link in an email or contacting us.

After unsubscribing, you may still receive non-promotional communications concerning:

• Orders
• Shipping
• Returns
• Refunds
• Security
• Account administration
• Customer-service inquiries
• Legal or policy notices

Unsubscribe requests may require a reasonable period to process.

CabinGlow will send text-message marketing only when the required consent has been obtained. Standard carrier charges may apply if text messaging is offered.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to:

• Complete transactions
• Maintain customer accounts
• Provide support
• Process returns or warranty-related claims
• Maintain tax and accounting records
• Prevent fraud
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Establish, exercise, or defend legal claims

Retention periods vary based on the type of information, sensitivity, transaction history, legal requirements, security needs, and applicable limitation periods.

When information is no longer reasonably necessary, we may delete, anonymize, or securely isolate it, subject to technical and legal limitations.

Deletion of a customer account may not result in immediate deletion of information that must be retained for legal, security, transaction, or dispute-resolution purposes.

15. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, database, network, transmission, or storage system can be guaranteed completely secure.

You are responsible for:

• Maintaining the confidentiality of account credentials
• Using a unique and secure password
• Protecting devices used to access the Services
• Notifying us of suspected unauthorized account use

Do not transmit sensitive information through unsecured or unnecessary channels.

If we identify a qualifying data-security incident, we will investigate and provide any notice required by applicable law.

16. International Data Transfers

CabinGlow, Shopify, and other service providers may process information in countries other than the country where you live, including the United States, Canada, Hong Kong, and locations where providers maintain personnel or systems.

Privacy laws in those countries may differ from those in your jurisdiction.

Where legally required, international transfers will rely on an approved mechanism, such as:

• Adequacy decisions
• Standard contractual clauses
• Binding corporate rules
• Contractual safeguards
• Another legally recognized transfer mechanism

Shopify describes its international-transfer safeguards in its privacy documentation.

17. Third-Party Websites and Services

The website may contain links, social-media features, embedded content, or integrations operated by third parties.

Third parties may independently collect information according to their own privacy policies. CabinGlow does not control their independent practices.

Review a third party’s privacy notice before providing personal information.

A link does not necessarily mean that CabinGlow endorses or controls the third party.

18. Children’s Privacy

The Services are intended for adults and are not directed to children under 13.

CabinGlow does not knowingly collect personal information directly from children under 13.

We do not knowingly sell or share the personal information of consumers under 16 for cross-context behavioral advertising without any affirmative authorization required by applicable law.

If you believe a child has provided personal information to CabinGlow, contact us so we can investigate and take appropriate action.

19. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Confirm whether we process your personal information
• Access personal information
• Correct inaccurate personal information
• Delete eligible personal information
• Obtain a portable copy of eligible information
• Opt out of sale or sharing
• Opt out of targeted advertising
• Opt out of qualifying profiling
• Limit certain uses of sensitive personal information
• Withdraw consent
• Appeal a privacy-request decision
• Receive equal service without unlawful discrimination

These rights are subject to applicable definitions, exceptions, thresholds, and verification requirements.

20. Exercising Your Rights

To submit a privacy request:

Email: vausosmjaoaam@gmail.com
Phone: +1 (936) 260-5549

Recommended email subjects:

• Privacy Rights Request
• Privacy Choices Request
• Authorized Agent Privacy Request
• Privacy Request Appeal

Please describe your request and provide information reasonably necessary to locate the relevant records.

Do not include unnecessary sensitive information with your initial request.

We will respond within the period required by applicable law. We may request information reasonably necessary to verify access, correction, deletion, or portability requests.

We generally will not require identity verification solely to process an opt-out request except as reasonably necessary and legally permitted to determine whether a request is valid or fraudulent.

21. Authorized Agents

Where applicable law permits, an authorized agent may submit a request on your behalf.

We may request:

• Proof of the agent’s authority
• Direct confirmation from you
• Reasonable identity verification
• Evidence of a legally valid power of attorney

We will not impose verification requirements that unlawfully interfere with an opt-out request.

22. Appeals and Complaints

If we decline a request and applicable law gives you a right to appeal, email vausosmjaoaam@gmail.com with the subject:

Privacy Request Appeal

Include the original request, our response, and the reason you believe the decision should be reconsidered.

You may also have the right to contact your state attorney general, privacy regulator, consumer-protection agency, or local data-protection authority.

23. California Privacy Disclosures

This section applies to California residents to the extent the California Consumer Privacy Act, as amended, applies to CabinGlow.

California residents may have rights to:

• Know the categories and specific pieces of personal information collected
• Know the categories of sources
• Know the purposes for collection, use, sale, or sharing
• Know the categories of recipients
• Request deletion
• Request correction
• Opt out of sale or sharing
• Limit qualifying uses of sensitive personal information
• Receive equal service without unlawful discrimination

The categories of personal information that CabinGlow may have collected during the preceding 12 months are described in Section 3.

The categories of sources are described in Section 4. The purposes are described in Section 5. The categories of recipients are described in Sections 7 and 8.

The categories that may be disclosed in a manner legally considered sale or sharing include:

• Identifiers
• Internet or electronic-network activity
• Commercial information
• Approximate geolocation
• Advertising or preference inferences

These disclosures may involve advertising, social-media, analytics, or marketing partners.

CabinGlow does not knowingly sell or share the personal information of consumers under 16 without the affirmative authorization required by law.

California residents may submit requests using the methods in Section 20 or our Your Privacy Choices page.

24. Other U.S. State Privacy Disclosures

Residents of states with applicable comprehensive privacy laws may have rights concerning access, correction, deletion, portability, targeted advertising, sale, profiling, consent, sensitive information, and appeals.

CabinGlow will process valid requests according to the law applicable to the requester and the extent that law applies to CabinGlow.

If a state law defines sale, targeted advertising, sensitive information, or profiling differently, CabinGlow will apply the relevant definition for a valid request under that law.

25. Non-Discrimination

CabinGlow will not unlawfully discriminate or retaliate against you for exercising a privacy right.

We will not unlawfully:

• Deny goods or services
• Charge a different price
• Provide a different level or quality of service
• Suggest that you will receive different treatment

This does not prohibit a legally permitted loyalty or financial-incentive program that satisfies applicable notice and consent requirements.

26. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal requirements.

We will post the revised version on this page and update the “Last Updated” date.

If a change materially affects how personal information is used, we will provide additional notice or obtain consent where required by law.

27. Contact Information

For privacy questions, complaints, or requests, contact:

CabinGlow
Website: https://cabinglow.us
Email: vausosmjaoaam@gmail.com
Phone: +1 (936) 260-5549

Business Correspondence Address:
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

This address may be used for business and privacy correspondence. It is not a retail store, customer pickup location, warehouse, or authorized product-return address.