Contact Us

We’re here to help with questions about your order, our products, shipping, returns, or store policies. For the fastest assistance, please contact CabinGlow using the information below.

Customer Support

Email: vausosmjaoaam@gmail.com
Phone: +1 (936) 260-5549

Email is our recommended contact method because it allows us to review your order information and provide a clear written response. We aim to respond to most inquiries within 1–2 business days, excluding weekends and public holidays.

Phone availability may vary. If we are unable to answer your call, please email us with your order number and a brief description of your question.

Before Contacting Us

For order-related inquiries, please include:

• Your full name
• Your order number
• The email address used to place the order
• A brief description of your question or concern
• Relevant photos or videos if your inquiry involves a damaged, defective, incorrect, or missing item

Please do not send passwords, full payment card numbers, bank account information, or other sensitive financial information by email or phone. CabinGlow will never ask you to provide your complete payment card number by email.

Official Store Information

Store Name: CabinGlow
Website: https://cabinglow.us
Email: vausosmjaoaam@gmail.com
Phone: +1 (936) 260-5549
Business Type: Online Retail Store
Primary Product Categories: Car Care, Exterior Accessories, Interior Accessories, Light & Lighting Accessories, and RV Parts & Accessories

Business Correspondence Address

CabinGlow
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

This address is provided for business and legal correspondence only. It is not a customer service location, retail store, pickup location, or authorized return address.

Returns

Do not send products or returns to the business correspondence address listed above unless our customer support team has provided written authorization and confirmed the correct return address.

Return locations may vary depending on the product, supplier, and fulfillment location. Unauthorized returns, or items sent to an address not provided by our customer support team, may not be received or processed.

Before returning an item, please review our Refund Policy and contact us for return instructions. Any approved return remains subject to the eligibility requirements, time limits, conditions, and exclusions stated in our Refund Policy.

Product and Installation Questions

Product compatibility may vary depending on the vehicle, model year, trim, configuration, existing equipment, and installation method. Customers are responsible for reviewing product descriptions, dimensions, specifications, compatibility information, and installation requirements before purchasing or installing a product.

For questions involving electrical systems, vehicle lighting, permanent modifications, towing, or RV components, we recommend consulting a qualified automotive or RV professional when appropriate.

Important Notice

Submitting an inquiry does not automatically approve a return, refund, replacement, cancellation, warranty claim, or other requested remedy. Requests are reviewed according to the applicable CabinGlow store policies and the circumstances of the order.

If your question concerns an existing order, contacting us from the email address used at checkout will help us verify and assist you more efficiently.